Contact information

Contact Us

We're here to help. Whether you have a question about your order, a product, or a return, get in touch and we'll get back to you as quickly as we can.

How to reach us

  • Email: support@avaleira.com
  • Response time: We aim to reply within 1 business day (Monday–Friday, excluding holidays).

To help us assist you faster, please include:

  • Your order number (if your question is about an order)
  • The email address you used at checkout
  • A short description of your question, and photos if it relates to a product issue

For returns, damaged items, or shipping questions, please see our Refund Policy and Shipping Policy — many common questions are answered there.

Business information

Avaleira is operated as a sole proprietorship (enkeltpersonforetak) registered in Norway. Orders are shipped to customers in the United States from a US-based warehouse.

  • Business name: Martinussen Digital
  • Organization number: 937 647 673
  • Registered address: Terrassen 13A 8515 Narvik, Norway
  • Email: support@avaleira.com